Pricing

Pricing

Start with one workflow, the sources that matter, and the controls your team needs. Expand once the operating model is proven.

Pricing concept illustration Compare Polytrace plans, packaging, and rollout paths from first workflow through enterprise deployment.

Trial

Time-limited free plan for evaluating one production-like workflow with full core product behavior.

  • 14-day free trial
  • API and webhook access with lower quotas
  • Core workflow features without governance downgrades

Starter

Self-serve production baseline for a team running several operational workflows at moderate volume.

  • Up to 10 sources and 5 seats
  • Includes API and webhook delivery
  • Standard support

Growth

Scale plan for integration-heavy teams with higher throughput, storage, and automation demands.

  • Up to 50 sources and 20 seats
  • High API and webhook throughput limits
  • Priority support

On-Prem

Private deployment packaging with contract-defined limits, controls, and enterprise support terms.

  • Contract-defined capacity and governance controls
  • Private deployment architecture
  • Enterprise SLA and onboarding support

Compare plans

Capability Trial Starter Growth On-Prem
Price Free trial Contact us Contact us Contact us
Sources 3 10 50 Custom
Seats 3 5 20 Custom
Maximum records 200,000 5,000,000 50,000,000 Custom
Storage (GB) 10 150 1,000 Custom
LLM credits / month 300,000 3,000,000 30,000,000 Custom
API requests / month 50,000 500,000 5,000,000 Custom
Webhook deliveries / month 5,000 500,000 5,000,000 Custom
Governance workflows Included Included Included Included
Redaction controls Included Included Included Included
Publication sharing Included Included Included Included
API access Included Included Included Included
Webhook delivery Included Included Included Included
Single sign-on (SSO) - - Included Included
SCIM provisioning - - Included Included
Audit export - - Included Included
Priority support - - Included Included
Enterprise SLA - - - Included

FAQ

Common questions

Can we start with one workflow?

Yes. A first deployment can focus on one inbox, one archive source, one drive, or one website monitoring workflow, then expand once the team has proven the value.

Do you charge only by seat?

Access matters, but rollout scope is usually driven by the source systems connected, the workflows configured, and the delivery methods required.

Are security controls included?

Core controls such as access rules, redaction support, audit visibility, and controlled sharing should be standard evaluation criteria, not buried in fine print.

What should a team bring to a pricing call?

A short list of workflows, source systems, estimated volume, user groups, and delivery needs is enough to scope a useful conversation.

Related pages

Plan your next step

Use these pages to compare options, understand rollout, and decide what your team needs before moving forward.

Book demo

Walk through a real workflow, the records in scope, and the controls your team needs.

Open page

Product overview

See what each plan is packaging beyond source connectivity, including search, monitoring, and governed sharing.

Open page

Buyer's guide

Use the buying checklist to line up workflow fit, rollout scope, and review questions before a pricing call.

Open page

Implementation guide

Understand what a first rollout looks like once scope, sources, and owners are defined.

Open page

Next step

Choose a practical starting point

Bring one workflow, the systems involved, and the people who need access. That is enough to choose a useful first plan.